The Ritz-Carlton, Kapalua Voted #7 in World's Best Service by Travel & Leisure Readers

Also Selected World's Best Service, Hotel - Hawaii

The Ritz-Carlton, Kapalua is number seven in the world and number one in Hawaii according to Travel & Leisure "World's Best Service" awards.

The annual survey is featured in the June 1999 issue and highlight readers' selections for the best hotel service around the world.

"The ladies and gentlemen of The Ritz-Carlton, Kapalua are honored to be recognized by Travel & Leisure magazine's readers, who recognize and appreciate great service," said John J. Toner, general manager of The Ritz-Carlton, Kapalua. "The mission of our employees is to be truly committed to the genuine care and comfort of our guests."

A total of six Ritz-Carlton hotels and resorts are listed in the Travel & Leisure's "World's Best Service Awards. The Ritz-Carlton, Sydney is ranked as number one in Australia, New Zealand, and the South Pacific, and The Ritz-Carlton, Cancun is ranked number one in Mexico, Central and South America. The Ritz-Carlton, Naples in Florida and The Ritz-Carlton, San Francisco are listed as numbers three and five, respectively, in the Continental United States and Canada. In the Caribbean, Bermuda and the Bahamas, The Ritz-Carlton, St. Thomas in the U.S. Virgin Islands is selected number four.

The Ritz-Carlton, Kapalua is a AAA Five Diamond oceanfront property located on 50 acres of Maui's lush northwest shore. The plantation-style, 548-room hotel is part of the master planned Kapalua resort on Maui, home of the official PGA Tour event, the Mercedes Championships. The 54-hole layout offers three championship courses with some of Maui's most spectacular views and the state's largest staff of PGA professionals.

For information or reservations call 800-241-3333, the hotel directly at (808) 669-6200, a travel professional, or visit The Ritz-Carlton website at

Travel & Leisure's World's Best Service

The Top 10 Overall

World's Best Service by Region