Spa Guidelines

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We encourage a serene atmosphere while you journey through the spa.  In respectful consideration for all guests, we ask that you turn off all cellular phones and speak softly in quiet areas of the spa.  In addition, the spa is a non-smoking facility both indoors and outdoors.

Arrival Time
We recommend that you arrive one hour prior to your scheduled treatment. This will allow enough time to relax and enjoy our spa facilities. 

Late Arrivals
All spa treatments will end on time in consideration for the next scheduled guest.

Age Requirement
We welcome guests 17 years of age or older to enjoy all of our Spa Services.

Health Concerns
Please advise us if you have any medical conditions so we can better guide you. If you have high blood pressure, allergies or other physical ailments or a disability, or if you are pregnant, be sure to tell us when making your spa appointment.

Service Charge
A 20% service charge will be automatically added to all services.

Cancellation Policy
Please reschedule or cancel your reservation at least six hours prior to your appointment time (Fitness Hours 5:30-7:00pm & Spa Boutique 7:00-5:00pm) so we can provide our guests with the best possible service. Reservations not rescheduled or cancelled within six hours will incur a charge of 100% of the treatment price.

Spa Reservations
We highly recommend making a reservation in advance. Our team is eager to assist you in creating a most memorable spa experience.  You may call or email us to book your spa experience.

Toll-Free 866-941-5772
Local    808-665-8282
Email   info@kapaluaspa.com

Spa Hours of Operation
Fitness Center and Facility 5:30 a.m. – 7 p.m.
Spa Café & Juice Bar 7 a.m. – 4 p.m.
Wellness Studio and Spa Boutique 8 a.m. – 5:30 p.m.
Spa & Salon Services 9 a.m. – 7 p.m.